Due to the strong possibility of a postal strike, CUI customers currently receiving their utility bills via Canada Post are encouraged to immediately sign-up for electronic billing (e-billing). This service ensures that our customers will continue to receive their bills in a timely, reliable manner.
Please remember that you are still responsible for paying your utility bills before the due date, whether a bill was received or not.
We recommend that our customers enrol in our Pre-Authorized Payment Plan. Once enrolled you will never again have to remember to make a utility bill payment. Each month, your bill will automatically be withdrawn from your bank account on a set date. Simply fill out the CUI Pre-Authorized Payment Agreement and send the completed form to firstname.lastname@example.org.
Canada Post has warned businesses that there is a possibility that all mail service may stop as a result of a full labour disruption after July 2, 2016. Utility bills for services provided for the month of June will be issued the week of July 4 and payment is due July 31, 2016.