Earlier today, CUI submitted its 2017 rate proposal for City Council’s review and approval.
CUI is requesting a variety of rate changes which, taken together will increase the average residential customer’s bill by about 15%. We understand that this is unwelcome news.
We can simply offer that the rate adjustments requested are necessary to ensure that CUI is able to operate the system in a safe and reliable manner and, over time is able to achieve the Financial Sustainability measures as set out in the CUI Mandate and Regulatory Framework approved by Council on November 21, 2016.
We invite you to download a copy of our materials and send us your questions, concerns and feedback.
Further to the Interim Process established by Council, questions regarding the proposal should be sent to firstname.lastname@example.org. Questions received by the deadline will receive a response by noon, December 15. Those responses will be posted here and will also form part of a supplemental information package to Council which will be provided in advance of their December 19 meeting.
Email questions to email@example.com by Noon December 8, 2016